Introduction
Running errands at a hardware store is a great way to practice everyday Brazilian Portuguese. This article presents 20 useful phrases you will hear or need when buying tools, materials, and supplies. Each phrase includes explanations, pronunciation tips, and short dialogues to help beginner to intermediate learners feel confident during hardware store errands.
- 1. Asking for help
- 2. Saying you need something specific
- 3. Asking where something is
- 4. Requesting a specific tool
- 5. Asking about price
- 6. Asking for a better price
- 7. Checking payment methods
- 8. Asking about availability
- 9. Requesting a specific size
- 10. Asking for installation or service
- 11. Asking for recommendations
- 12. Clarifying product features
- 13. Asking about returns and exchanges
- 14. Asking for measurements or cutting
- 15. Requesting quantity
- 16. Asking about brands
- 17. Asking for tools to test or try
- 18. Asking about compatibility
- 19. Asking for the total at checkout
- 20. Saying thank you and farewell
- Short dialogues for real situations
- Vocabulary list with quick translations
- Useful pronunciation pointers
- How to combine phrases into natural sentences
- Where to practice these phrases outside a hardware store
- Conclusion
1. Asking for help
Com licença — Use this polite phrase to get someone’s attention when you enter the store or approach a staff member.
Example:
Com licença, você pode me ajudar?
Usage note: Com licença is very common in Brazil and suitable for formal and informal situations.
2. Saying you need something specific
Eu preciso de — Use this to say you need an item or material.
Example:
Eu preciso de cimento para reformar a varanda.
Usage note: After Eu preciso de, use a noun or noun phrase. For quantities, add numbers: Eu preciso de dois sacos de cimento.
3. Asking where something is
Onde fica — Ask where an aisle or product is located.
Example:
Onde fica a seção de ferramentas elétricas?
Usage note: Combine with place words like seção, corredor, or product names.
4. Requesting a specific tool
Você tem — Use this to ask if the store stocks a particular item.
Example:
Você tem uma furadeira sem fio?
Usage note: Polite and straightforward. You can add adjectives like nova or barata to describe what you want.
5. Asking about price
Quanto custa — A fundamental phrase for shopping and bargaining.
Example:
Quanto custa este conjunto de chaves de fenda?
Usage note: For bundles, use o preço do conjunto. For asking about price per unit, say por unidade.
6. Asking for a better price
Tem desconto — Ask politely if a discount is available.
Example:
Tem desconto se eu levar dois?
Usage note: Common when buying larger quantities. You can also say Vocês dão desconto?
7. Checking payment methods
Posso pagar com cartão — Ask whether you can pay with a card.
Example:
Posso pagar com cartão de débito ou crédito?
Usage note: Many hardware stores accept multiple payment methods, but small shops may prefer cash.
8. Asking about availability
Está disponível — Check whether an item is in stock or available.
Example:
Este tipo de lâmpada está disponível em LED?
Usage note: If not in stock, staff may say Não temos no momento or Chega amanhã.
9. Requesting a specific size
Qual o tamanho — Use this to ask about dimensions, lengths, diameters, or capacities.
Example:
Qual o tamanho do parafuso que eu preciso para madeira?
Usage note: For measurements, use metric terms: centímetros, milímetros, metros.
10. Asking for installation or service
Vocês fazem a instalação — Useful when you need a professional to install an item.
Example:
Vocês fazem a instalação do ventilador de teto?
Usage note: Some stores offer installation or can recommend a technician. Follow up with questions about price and scheduling: Quanto custa a instalação?
11. Asking for recommendations
Qual você recomenda — Ask staff for suggestions when unsure which product to buy.
Example:
Qual você recomenda para pintar uma parede interna?
Usage note: Staff often ask about surface type or budget, so be prepared to answer with words like interior, exterior, impermeável, or na promoção.
12. Clarifying product features
Tem garantia — Ask if a product comes with a warranty.
Example:
Esse eletrofuso tem garantia de um ano?
Usage note: Warranty phrases: garantia, um ano, troca.
13. Asking about returns and exchanges
Posso trocar — Use this to ask about the return or exchange policy.
Example:
Posso trocar se o produto não servir?
Usage note: Stores may require receipt nota fiscal or original packaging embalagem original.
14. Asking for measurements or cutting
Vocês cortam — Many hardware stores offer cutting services for wood, glass, or metal.
Example:
Vocês cortam o tubo para 1,5 metro?
Usage note: Provide precise measurements and units. Staff may repeat the measurement to confirm: Um vírgula cinco metros, certo?
15. Requesting quantity
Eu vou levar — Say this when you decide how many pieces you want to buy.
Example:
Eu vou levar cinco metros de cabo elétrico.
Usage note: Use numbers and measurement units. For polite orders, add por favor.
16. Asking about brands
Qual marca — Ask which brand the store sells or recommends.
Example:
Qual marca desse selante vocês têm?
Usage note: Brand preference matters in hardware goods; common words: marca, modelo, linha.
17. Asking for tools to test or try
Posso testar — Use this when you want to try a drill, multimeter, or other tool in-store.
Example:
Posso testar essa furadeira antes de comprar?
Usage note: Staff may require a demonstration area or ask for an employee to assist. Polite practice: Se não for incômodo.
18. Asking about compatibility
Isso é compatível com — Use when checking if parts or accessories fit together.
Example:
Isso é compatível com a torneira que eu comprei semana passada?
Usage note: Bring the old part or show a photo if possible. Phrases: compatível, encaixa.
19. Asking for the total at checkout
Qual é o total — Confirm the final amount before payment.
Example:
Qual é o total da minha compra?
Usage note: You can also ask for an itemized receipt: Você pode emitir a nota fiscal?
20. Saying thank you and farewell
Muito obrigado or Muito obrigada — Use the masculine or feminine form depending on your gender to thank the staff.
Example:
Muito obrigado pela ajuda.
Até mais!
Usage note: Politeness matters in customer service interactions. You can add Obrigado, tenha um bom dia for extra courtesy.
Short dialogues for real situations
Dialogue 1 — Buying paint
Cliente: Com licença, Eu preciso de tinta para parede interna.
Atendente: Qual a cor e a metragem?
Cliente: A cor é branca e a parede tem 12 metros quadrados.
Atendente: Recomendo esta lata de 18 litros.
Cliente: Quanto custa?
Atendente: R$ 150,00.
Cliente: Tem desconto se eu levar duas?
Atendente: Posso dar 10 por cento de desconto.
Dialogue 2 — Asking about tools
Cliente: Você tem uma furadeira sem fio?
Atendente: Sim, temos duas marcas.
Cliente: Qual você recomenda para uso doméstico?
Atendente: Esta aqui tem boa bateria e garantia de um ano.
Cliente: Posso testar?
Atendente: Claro, vou buscar uma para você testar.
Vocabulary list with quick translations
ferramenta — tool
parafuso — screw
martelo — hammer
furadeira — drill
cimento — cement
tinta — paint
lâmpada — bulb
torneira — faucet
canalização — plumbing
instalação — installation
Usage note: First appearance of each vocabulary item is bolded. Later references in the article use italics to highlight repeated terms, helping learners identify important words in context.
Practical tips for shopping at Brazilian hardware stores
Learn local measurement terms. Brazil uses the metric system, so you’ll hear metros, centímetros, and milímetros. Bring a tape measure to show exact dimensions.
Ask for help early. Staff are usually willing to guide you to the right aisle or suggest a product that fits your need.
Bring photos. When looking for replacement parts, a photo of the broken piece makes it easier for staff to identify compatibility.
Understand common store responses. Phrases like Não temos no momento and Chega amanhã mean out of stock and arriving tomorrow, respectively.
Useful pronunciation pointers
Brazilian Portuguese vowels are generally open and nasalization is common in words like pão or mão. Consonants matter: r can sound like an English h at the beginning of words (as in river versus hora), and lh is similar to the y in you (as in malha).
Stress usually falls on the penultimate syllable for words ending in vowels and on the last syllable for words ending in consonants. When unsure, listen to store staff and repeat their phrasing to match natural rhythm and intonation.
How to combine phrases into natural sentences
Begin with a polite opener like Com licença, then state your need with Eu preciso de. Follow with measurements or quantities and finish with a polite closing such as Muito obrigado.
Example combined sentence:
Com licença, eu preciso de vinte parafusos de madeira, 3 centímetros de comprimento. Você tem?
Atendente: Deixe-me ver. Sim, temos.
Cliente: Quanto custa o pacote?
This flow keeps interactions short, clear, and polite.
Where to practice these phrases outside a hardware store
Community markets, home improvement workshops, or asking friends who are handy around the house are good practice environments. You can also visit larger home centers where staff tend to be used to tourists and learners, making them more patient with language mistakes.
Conclusion
These 20 phrases cover the most common situations you will face when running hardware store errands in Brazil. Practice them in short dialogues, memorize the vocabulary, and use the pronunciation tips to sound more natural. With these phrases you will be ready to ask for help, check availability, negotiate price, and complete purchases confidently.

