30 Portuguese phrases for appliance store questions

Introduction

Buying appliances in Brazil requires some simple Portuguese phrases. This article teaches 30 essential expressions for asking questions, understanding answers, and completing purchases at an appliance store. All examples use Brazilian Portuguese and are explained clearly in English for beginners.

Why these phrases matter

When you visit an appliance store in Brazil, using basic phrases helps you get prices, specifications, delivery options, and warranty information. Even a few polite questions make the interaction smoother and faster. Below are categorized phrases for greetings, asking about products, prices, delivery, payment, and service.

Basic store greetings and introductions

Start with a friendly greeting and let staff know what you need. These phrases are simple and common.

Olá — Hello; a casual, polite greeting.

Bom dia — Good morning; used until around noon.

Boa tarde — Good afternoon; used from noon until evening.

Boa noite — Good evening / good night; used at night.

Estou procurando — I am looking for; useful to introduce what you need.

Example: Estou procurando uma geladeira.
Translation: I am looking for a refrigerator.

Asking about products and features

These phrases help you inquire about specifications, size, energy consumption, and brand features.

Qual é a capacidade — What is the capacity (useful for refrigerators, washing machines)?

Example: Qual é a capacidade dessa máquina de lavar?

Essa é nova — Is this new? Useful to ask about condition.

Tem em outra cor — Do you have it in another color?

Qual é o consumo de energia — What is the energy consumption?

Tem garantia — Does it have a warranty?

Essa marca é boa — Is this brand good? Useful for opinion or recommendation.

Asking about price and promotions

Understanding price terms and promotions helps you compare and possibly negotiate.

Quanto custa — How much does it cost?

Example: Quanto custa essa lava-louças?

Tem desconto — Is there a discount?

Essa promoção é por quanto tempo — How long is this promotion for?

O preço é à vista ou parcelado — Is the price for cash or installments?

Posso parcelar no cartão — Can I pay in installments by card?

Qual é o preço final com entrega — What is the final price with delivery?

Delivery, installation, and logistics

Appliance purchases often involve delivery and installation. Use these phrases to get clear information.

Vocês fazem entrega — Do you do delivery?

Quanto custa a entrega — How much does delivery cost?

Em quanto tempo entregam — How long does delivery take?

Vocês instalam — Do you install it?

O serviço de instalação está incluído — Is installation service included?

Preciso de agendamento para a instalação — Do I need to schedule installation?

Payment and receipts

Be ready with questions about payment methods, receipts, and guarantees for returns or exchanges.

Que formas de pagamento vocês aceitam — What payment methods do you accept?

Eu posso pagar com cartão — Can I pay by card?

Posso pagar em até quantas vezes — How many installments can I pay in?

Tem taxa no parcelamento — Is there a fee for installments?

Vou precisar de nota fiscal — I will need a receipt/invoice.

Qual é a política de troca — What is the exchange policy?

Warranty, returns, and service

Ask about warranty length, technical support, and how to handle defects or returns.

Qual é o prazo de garantia — What is the warranty period?

Como aciono a assistência técnica — How do I contact technical support?

Posso trocar se houver defeito — Can I exchange it if there is a defect?

O que cobre a garantia — What does the warranty cover?

Tem assistência técnica autorizada aqui perto — Is there authorized technical support nearby?

Short dialogues for real situations

Use these beginner-friendly dialogues to practice simple interactions at an appliance store.

Dialogue 1:
A: Boa tarde.
B: Boa tarde. Posso ajudar?
A: Estou procurando uma micro-ondas.
B: Temos vários modelos. Qual é a capacidade que você quer?

Dialogue 2:
A: Quanto custa essa geladeira?
B: Custa mil e duzentos reais.
A: Tem desconto à vista?

Dialogue 3:
A: Vocês fazem entrega?
B: Sim. A entrega é em até três dias e custa cinquenta reais.
A: Vocês instalam também?

30 essential Portuguese phrases list

Olá

Bom dia

Boa tarde

Boa noite

Estou procurando

Quanto custa

Tem desconto

Posso parcelar

Que formas de pagamento vocês aceitam

Tem promoção

Qual é a capacidade

Essa é nova

Tem em outra cor

Qual é o consumo de energia

Tem garantia

Qual é o prazo de garantia

Como aciono a assistência técnica

Posso trocar se houver defeito

Vocês fazem entrega

Quanto custa a entrega

Em quanto tempo entregam

Vocês instalam

O serviço de instalação está incluído

Preciso de agendamento para a instalação

Eu posso pagar com cartão

Posso parcelar no cartão

Vou precisar de nota fiscal

Qual é a política de troca

Essa marca é boa

O preço é à vista ou parcelado

Common vocabulary and quick explanations

Geladeira — refrigerator. Useful for food storage questions like capacity and frost-free features.

Máquina de lavar — washing machine. Ask about capacity (kg) and program options.

Micro-ondas — microwave. Ask about power (wattage) and capacity.

Lava-louças — dishwasher. Common questions: number of place settings and energy class.

Fogão — stove. Ask about number of burners and oven capacity.

Consumo de energia — energy consumption. Important when comparing models.

Garantia — warranty. Learn the length and what is covered before buying.

Entrega — delivery. Clarify cost, timing, and whether installation is included.

Beginner tips and common mistakes

Tip 1: Use polite greetings first. Starting with Olá or Bom dia sets a friendly tone.

Tip 2: Keep questions short and direct. For example, say Quanto custa instead of a long sentence.

Tip 3: Repeat important numbers slowly. Prices and delivery dates are often numerical and should be clear.

Common mistake: Mixing future verb forms or complex tenses. Stick to simple present questions like Vocês fazem entrega.

Common mistake: Forgetting to ask about warranty. Always ask Qual é o prazo de garantia before paying.

Tip 4: If you do not understand an answer, say Pode repetir por favor or Não entendi. Staff will often slow down.

How to practice these phrases in real situations

Visit a local electronics or appliance store and try one phrase per visit, like asking about price or delivery. Role-play with a friend: one person is the customer and the other is the salesperson. Record short voice notes on your phone repeating phrases to improve pronunciation. Use the short dialogues above to build confidence before a real conversation.

Conclusion

These 30 Brazilian Portuguese phrases cover the key questions you need at an appliance store: greetings, product features, prices, delivery, payment, and warranty. Practice the short dialogues and vocabulary to feel more confident when shopping. With a few simple phrases you can manage most common interactions and get the information you need before buying.