Introduction
If you are learning Brazilian Portuguese and need to visit a dentist or call a dental clinic, this guide will help you communicate with confidence. Below are 30 essential Portuguese phrases commonly used at the dentist reception, with clear English explanations, pronunciation tips, simple dialogues, vocabulary, and common beginner mistakes to avoid.
- Why these phrases matter
- Essential reception phrases (1–10)
- Registration and arrival phrases (11–20)
- Scheduling and times (21–25)
- Simple conversational replies at reception
- Short dialogues — arrival and phone calls
- Key vocabulary explained
- Beginner tips for clear communication
- Common beginner mistakes and how to avoid them
- More practical short phrases (useful extras)
- Practicing in context
- Safe phrases for emergency situations
- Conclusion
Why these phrases matter
At the dentist reception you will handle appointments, insurance, personal information, and simple medical questions. For beginners, knowing a set of practical phrases reduces stress and helps you get the care you need. This list focuses on everyday wording used in Brazil and on being polite and clear.
How to use this guide
Read each phrase, note the English explanation, and try the short dialogues. Practice aloud to get used to rhythm and key words. The first appearance of main Portuguese phrases is highlighted to make them easy to spot.
Essential reception phrases (1–10)
Bom dia — Good morning. Simple greeting when entering or calling a clinic.
Boa tarde — Good afternoon. Use after midday.
Tenho hora marcada — I have an appointment. Use when you arrive.
Gostaria de marcar uma consulta — I would like to schedule an appointment. Useful on the phone.
Posso falar com a recepcionista? — Can I speak with the receptionist? Polite request.
Qual é o seu nome? — What is your name? Common question the receptionist asks.
Meu nome é — My name is. Follow with your name: Meu nome é Maria.
Qual é o seu plano odontológico? — What is your dental insurance? Clinics often ask this.
Você aceita convênio? — Do you accept insurance? Convênio here means health/dental plan.
Preciso cancelar minha consulta — I need to cancel my appointment. Say this if you cannot attend.
Registration and arrival phrases (11–20)
Você tem documento com foto? — Do you have photo ID? Reception may request identification.
Por favor, preencha este formulário — Please fill out this form. Expect this on first visits.
Qual é o seu telefone? — What is your phone number? For contact details.
Seu endereço, por favor — Your address, please. Standard registration question.
Você já consultou aqui antes? — Have you been seen here before? Helps staff find records.
Qual é o número da sua carteira do convênio? — What is your insurance card number? For billing.
Tem alergia a algum medicamento? — Do you have any allergies to medication? Important medical question.
Está grávida? — Are you pregnant? Reception or staff may ask for safety reasons.
Qual a sua data de nascimento? — What is your date of birth? Used for patient identification.
Prefere atendente homem ou mulher? — Do you prefer a male or female attendant? Some clinics ask for preferences.
Scheduling and times (21–25)
Tem disponibilidade na próxima semana? — Do you have availability next week? For scheduling.
Qual é o horário disponível? — What times are available? Use to choose a slot.
Posso remarcar para outro dia? — Can I reschedule for another day? If your date doesn’t work.
Quanto tempo dura a consulta? — How long does the appointment last? Helpful planning info.
Chegar com quinze minutos de antecedência — Arrive fifteen minutes early. A common instruction.
Simple conversational replies at reception
Estou com dor de dente — I have a toothache. Clearly state the reason for urgent appointments.
É uma emergência? — Is it an emergency? Reception might ask to prioritize.
Sim, preciso ser atendido hoje — Yes, I need to be seen today. For urgent cases.
Não, é apenas uma limpeza — No, it is just a cleaning. For routine visits.
Tenho convênio, vou pagar com o plano — I have insurance, I will pay with the plan. Clarifies payment method.
Short dialogues — arrival and phone calls
Dialogue 1 — arrival at the clinic:
Recepcionista: Bom dia! Em que posso ajudar?
Paciente: Bom dia. Tenho hora marcada com o Dr. Silva às 9h.
Recepcionista: Qual é o seu nome?
Paciente: Meu nome é João Pereira.
Dialogue 2 — calling to schedule:
Paciente: Olá, gostaria de marcar uma consulta com o dentista.
Recepcionista: Claro. Você possui convênio?
Paciente: Não, vou pagar particular.
Recepcionista: Tem preferência de dia e horário?
Key vocabulary explained
Recepcionista — Receptionist. The person at the front desk who handles appointments and registration.
Consulta — Appointment or consultation. Use for both routine checks and specific problems.
Clínica odontológica — Dental clinic. The place where dental treatments are done.
Convênio — Insurance or health plan. In Brazil convênio commonly refers to employer or private health coverage.
Prontuário — Medical record or patient file. Clinics keep a prontuário for each patient.
Beginner tips for clear communication
Speak slowly and clearly. Reception staff are used to helping non-native speakers, so a calm pace helps them understand names, numbers, and dates.
Use simple sentences. Short phrases like Tenho hora marcada or Meu nome é work well.
Repeat important information. When giving a phone number or date, repeat it slowly and, if necessary, spell your name: Meu nome é Ana, A-N-A.
Write down appointment details. Ask for the date and time to be repeated and write them down to avoid confusion.
Common beginner mistakes and how to avoid them
Mixing masculine and feminine words. Match articles and adjectives to the noun: uma consulta (feminine), um exame (masculine).
Forgetting accentuation. Pronunciation changes with accents: exame versus exame, but accents affect other words; focus on listening and copying native speakers.
Not confirming times. Always confirm the appointment time: É às 9h, certo? This avoids missed visits.
Assuming convênio meanings. Ask precisely what they accept: Vocês aceitam o convênio X? rather than assuming coverage.
More practical short phrases (useful extras)
Preciso de um orçamento — I need a cost estimate. Useful for planned procedures.
Tem estacionamento? — Is there parking? Helpful for clinic logistics.
Quanto custa a consulta particular? — How much is a private appointment? For price checking.
Quero fazer um procedimento — I want to have a procedure done. Reception may direct you to the dentist.
Posso pagar com cartão? — Can I pay by card? Payment options are common questions.
Practicing in context
When you call a clinic, start with Bom dia or Boa tarde, then state purpose: Gostaria de marcar uma consulta. Be ready with your personal data: Meu nome, telefone, data de nascimento.
At the clinic, listen for keys words: prontuário, convênio, preencher. If you do not understand, say Desculpe, pode repetir, por favor? This phrase is polite and effective.
Safe phrases for emergency situations
Estou com muita dor — I am in a lot of pain. Use this to indicate urgency.
Preciso de atendimento de emergência — I need emergency care. Ask directly if the situation cannot wait.
Tem vaga para hoje? — Is there an opening for today? Reception will often try to fit urgent cases in.
Conclusion
These 30 phrases and related tips will help you handle common interactions at a dentist reception in Brazil. Learn the key vocabulary, practice the short dialogues, and use the polite phrases to make appointments, register, and explain basic symptoms. With a few rehearsed lines you can visit a dental clinic with confidence and clarity.

