Introduction
Running errands like printing and scanning can be stressful in a new language. This article gives beginner-friendly Brazilian Portuguese phrases, vocabulary, and short dialogues you can use at copy shops, libraries, or office supply stores. Learn what to say, how to ask for help, and common replies so you can handle printing and scanning tasks with confidence.
- Essential vocabulary for printing and scanning
- Basic phrases to use at a copy shop
- How to give files and choose delivery
- Simple questions to get help with the machine
- Common replies from staff
- Short dialogues for practice
- Polite phrases and customer-service vocabulary
- Beginner tips for smooth errands
- Common beginner mistakes and how to fix them
- Extra practical phrases for specific situations
- When something goes wrong
- Conclusion
Essential vocabulary for printing and scanning
Start by memorizing a few core words you will hear or need to say. These basics help you understand signs and make simple requests.
impressora – printer
xerox – photocopy (used commonly in Brazil for copying)
imprimir – to print
digitalizar – to scan
scanner – scanner
cópia – copy
colorido – color
preto e branco – black and white
frente e verso – double-sided
formato – format/size (e.g., A4)
pdf – PDF (same word, pronounced in Portuguese)
arquivo – file
pen drive – USB flash drive
e-mail – email
Basic phrases to use at a copy shop
These short lines cover typical interactions when you enter a shop. The first time a phrase appears it is bolded as required.
Bom dia, vocês fazem impressão? – Good morning, do you do printing?
Eu preciso imprimir este arquivo. – I need to print this file.
É só uma cópia. – It’s just one copy.
Quantas cópias você precisa? – How many copies do you need?
Eu preciso de dez cópias, por favor. – I need ten copies, please.
É colorido ou preto e branco? – Is it color or black and white?
Em frente e verso, por favor. – Double-sided, please.
Quanto custa por página? – How much is it per page?
Posso pagar com cartão? – Can I pay with card?
Você pode digitalizar para PDF? – Can you scan to PDF?
Você prefere receber por e-mail ou por pendrive? – Do you prefer to receive it by email or USB?
How to give files and choose delivery
When you bring a file, you need to say where it is and how you want the finished product. Use these polite and clear phrases.
O arquivo está no meu pen drive. – The file is on my USB drive.
Posso enviar por e-mail? – Can I send it by email?
O arquivo está em PDF. – The file is in PDF.
Preciso que seja em formato A4. – I need it in A4 format.
Quero as cópias grampeadas, por favor. – I want the copies stapled, please.
Você pode colocar em um envelope? – Can you put them in an envelope?
Simple questions to get help with the machine
If you need to use a public printer or self-service scanner, these short questions will help you ask for instructions or assistance.
Como uso a impressora? – How do I use the printer?
Preciso de ajuda com o scanner. – I need help with the scanner.
Esta máquina aceita PDF? – Does this machine accept PDF?
Como escolho frente e verso? – How do I choose double-sided?
Onde conecto o pen drive? – Where do I plug in the USB drive?
Common replies from staff
Familiarize yourself with typical answers you might hear. These help you respond and complete your errand smoothly.
Sim, podemos imprimir isso para você. – Yes, we can print that for you.
Vai custar dois reais por página em preto e branco. – It will cost two reais per black and white page.
Em colorido sai mais caro. – Color is more expensive.
Prefere em PDF por e-mail ou quer no pen drive? – Do you prefer PDF by email or on a USB?
Posso digitalizar e enviar para seu e-mail agora. – I can scan and send to your email now.
Falta papel na impressora, vou completar. – The printer is out of paper, I’ll refill it.
Short dialogues for practice
Use these short exchanges to rehearse realistic situations. Line breaks show turns in the conversation.
Cliente: Bom dia, vocês fazem xerox?
Atendente: Bom dia, sim. Quantas cópias você precisa?
Cliente: Dez cópias, frente e verso, em preto e branco.
Atendente: Certo, em cinco minutos fica pronto.
Cliente: Olá, posso usar o scanner?
Atendente: Pode sim. Você vai digitalizar para o e-mail ou para o pen drive?
Cliente: Para o e-mail, por favor.
Atendente: Qual é o seu e-mail?
Polite phrases and customer-service vocabulary
Being polite goes a long way. These phrases are useful when asking for help or paying for services.
Por favor – Please
Obrigado / Obrigada – Thank you (male/female speaker)
Desculpe – Excuse me / Sorry
Com licença – May I / Excuse me (to get attention)
Quanto tempo leva? – How long does it take?
Posso esperar aqui? – Can I wait here?
Você poderia, por favor, verificar se está tudo certo? – Could you please check if everything is correct?
Beginner tips for smooth errands
Small practical tips help you avoid confusion and save time when printing or scanning in Brazil.
Bring the file in two formats if possible: PDF and an editable version like Word.
Always confirm color versus black and white and front-and-back settings before the work starts.
Write down or type the recipient e-mail address clearly to avoid mistakes when sending scans.
Ask for a price estimate before printing large jobs to avoid surprises.
Carry small cash in case card payment fails or the shop prefers cash for low amounts.
Common beginner mistakes and how to fix them
Knowing frequent errors helps you avoid embarrassment and get accurate results.
Not specifying color or black and white. Always say colorido or preto e branco.
Forgetting to say single-sided or double-sided. Say frente for single-sided or frente e verso for double-sided.
Typing the wrong e-mail address. Read the address out loud and ask the attendant to repeat it back.
Assuming the file format is supported. Ask directly if the machine accepts PDF, Word, or images.
Extra practical phrases for specific situations
These lines cover a few less common but useful situations like urgent jobs or needing multiple finishes.
É urgente, preciso hoje ainda. – It’s urgent, I need it today.
Você pode encadernar este documento? – Can you bind this document?
Quero em papel mais grosso, por favor. – I want it on thicker paper, please.
Preciso que as páginas sejam cortadas ao meio. – I need the pages cut in half.
When something goes wrong
If the print or scan is incorrect, use these polite but clear phrases to request a fix or refund.
O arquivo saiu com erro. – The file came out wrong.
Tem como refazer, por favor? – Can you redo it, please?
Posso ser reembolsado? – Can I be refunded?
Faltou uma página na cópia. – One page is missing from the copy.
Conclusion
With these beginner-friendly Brazilian Portuguese words, phrases, and short dialogues, you can handle most printing and scanning errands confidently. Memorize essentials like imprimir, digitalizar, colorido, and clear delivery options like pdf by e-mail or pen drive. Use the polite phrases, confirm settings, and ask for the price before starting large jobs to avoid mistakes and save time.

